Reference

How 32betrupees Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, deposit via JazzCash, Easypaisa or Raast, and use our platform — and how we keep that information secure.

Account Data ProtectionJazzCash & Easypaisa Payment PrivacyCookie Controls AvailableData Deletion on RequestPakistan-Region Scope
32betrupees How 32betrupees Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is being used, our support team is the right place to start. You can reach us through live chat on the platform, by email, or through the account help section on your mobile browser. We aim to respond to privacy-related requests within a reasonable timeframe and will confirm receipt as soon as your message comes through.

Live Chat Support Open the chat widget from your account page on any mobile browser. Raise your privacy query directly and our team will log it against your account reference.
Email Privacy Requests Send your data access or deletion request to our support email. Include your registered number and the wallet type you use — JazzCash, Easypaisa, or Raast — so we can locate your account quickly.
Account Help Section Log in from your phone browser, go to the Account Help section, and submit a privacy ticket. This creates a tracked request so you can follow its status without chasing us.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply consistent data handling practices across every part of the platform — from the moment you register to every JazzCash, Easypaisa, or Raast transaction you make. Security measures, cookie controls, and data retention rules all follow the same internal standard, and we review them regularly to keep pace with how the platform changes.

Account Security Measures Your account login is protected by OTP verification sent to your registered mobile number. We never ask for your wallet PIN through chat or email — any such request is not from us.
Cookie and Tracking Controls We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust cookie preferences from your browser settings at any time without losing account access.
Data Retention and Deletion We hold your account data for as long as your account is active and for any period required under applicable law. Once you request deletion and your account is closed, personal records are removed in line with our internal retention schedule.
Third-Party Data Sharing We share transaction data only with payment processors like JazzCash, Easypaisa, and Raast to complete your deposits and withdrawals. We do not sell your personal data to advertisers or unrelated third parties.

Your Privacy Policy Questions, Addressed Directly

These are the questions we hear most often about how your personal data is handled at 32betrupees. If your question is not covered here, contact support through live chat or email and we will respond directly.

We collect your name, mobile number, email, and device data when you register. Payment references from JazzCash, Easypaisa, or Raast are also recorded to match transactions to your account.

We store only the transaction reference and wallet identifier — never your full PIN or password. Payment data is held for account reconciliation and is not shared beyond the payment processor.

Yes. Contact our support team via live chat or email with your registered number, and we will prepare a summary of the personal data linked to your account.

Submit a deletion request through the Account Help section or by email. Once your account is closed and no legal hold applies, we remove personal records from our systems in line with our retention schedule.

Only with payment processors — JazzCash, Easypaisa, Raast — to process your transactions. We do not sell or transfer your personal data to advertisers or unrelated external organisations.

Session cookies keep your login active on your mobile browser. Analytics cookies track general usage patterns. You can disable non-essential cookies through your browser settings without it affecting your account access.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.